SUMMARY
Purpose: Competitive Analysis (Strategy & Goals) helps product teams systematically examine direct and indirect competitors to uncover patterns, gaps, and strategic opportunities that inform UX design and positioning.
Design Thinking Phase: Define
Time: 45â60 min session + 1â2 hours analysis
Difficulty: ââ
When to use:When entering a crowded market or launching a new productTo realign product strategy based on UX differentiationBefore redesigning a core experience
What it is
Competitive Analysis (Strategy & Goals) is a UX research method used to examine competitors' products, content patterns, interaction models, and strategic positioning. Rather than surface-level feature comparisons, this method focuses on the deeper âwhyâ behind design choicesârevealing strengths, weaknesses, and whitespace opportunities that can guide your own design direction.
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Why it matters
Without a clear picture of the user and business landscape, teams risk duplicating generic UX patterns instead of solving user needs uniquely. Competitive analysis helps teams avoid âfeature parityâ mindsets and push toward product-market fit through informed differentiation. It grounds UX strategy by aligning it with user expectations, industry trends, and behavioural patterns already familiar to your audienceâwhile helping you avoid the usability missteps of others.
When to use
- Before stakeholder alignment workshops, strategy sprints or roadmapping
- During discovery as part of product-market fit exploration
- When auditing an existing product for UX/brand gaps
Benefits
- Rich Insights: Helps uncover user needs that arenât visible in metrics.
- Flexibility: Works across various project types and timelines.
- User Empathy: Deepens understanding of behaviours and motivations.
How to use it
- Start by identifying 3â5 relevant competitors (direct, indirect, aspirational).
- Assess their positioning, UX patterns, information hierarchy, product flows, and content strategies.
- Create a matrix: columns for competitors, rows for product areas and strategic criteria (onboarding, trust signals, CTAs, etc).
- Summarise each competitorâs strengths, weaknesses, user assumptions, and UX values (e.g., fast, transparent, robust).
- Identify opportunities to differentiateâbased not just on whatâs lacking, but on what matters most to your user personas.
- Document clear takeaways for how design can express your productâs strategic goals.
Example Output
Strategy Matrix Summary (Fictional Example â EV Charging App)
- Competitors: Tesla App, ChargePoint, VoltMate
- Strengths:
- ChargePoint = Strong station discovery tools, localised info
- Tesla App = Seamless product/vehicle integration
- VoltMate = Clean UI, accessible booking
- Weaknesses: Fragmented feedback flows, inconsistent pricing clarity, lack of scheduling
- Differentiation Opportunity: Emphasise transparency in pricing estimates, reward incentives for eco-routing, real-time availability preferences
Common Pitfalls
- Feature Dumping: Simply listing what competitors do without analysing intent or UX impact.
- Context Ignorance: Making assumptions without understanding each competitor's business model or user base.
- Shallow Analysis: Focusing only on visual UI without diving into flow, feedback, or behaviour.
10 Design-Ready AI Prompts for Competitive Analysis â UX/UI Edition
How These Prompts Work (C.S.I.R. Framework)
Each of the templates below follows the C.S.I.R. method â a proven structure for writing clear, effective prompts that get better results from ChatGPT, Claude, Copilot, or any other LLM.
C.S.I.R. stands for:
- Context: Who you are and the UX situation you're working in
- Specific Info: Key design inputs, tasks, or constraints the AI should consider
- Intent: What you want the AI to help you achieve
- Response Format: The structure or format you want the AI to return (e.g. checklist, table, journey map)
Level up your career with smarter AI prompts.Get templates used by UX leaders â no guesswork, just results.Design faster, research smarter, and ship with confidence.First oneâs free. Unlock all 10 by becoming a member.
Prompt Template 1: âGenerate a UX Strategy Comparison Tableâ
Generate a UX Strategy Comparison Table
Context: You are a Senior UX Researcher preparing a stakeholder presentation on strategic gaps in your product design compared to competitors.
Specific Info: Youâve analysed 3 main competitors across onboarding, IA clarity, key conversions, and content trust signals.
Intent: Summarise each competitorâs UX strategy strength and weakness in a high-level matrix.
Response Format: Provide a markdown-style table with columns for: Competitor, UX Strengths, UX Gaps, Observed User Goals, Strategic Implication.
If any category or assumption seems unclear, ask a clarification question before starting. Suggest a follow-up action to validate one of the gaps internally.